How does the admission process work?
The admissions process is straightforward and designed to help you make the move into one of our homes as simple and worry free as possible. It can be broken down into four stages
Pre-admission assessment
Prior to offering a place we carry out an assessment of need where individual requirements are discussed. Normally this involves spending a couple of hours in the home, having a meal and meeting staff and other residents. In certain circumstances this assessment can be carried out outside the home.
The paperwork
Once a place has been offered and accepted contracts are drawn up and a date is set for admission. You should normally allow a week for all the relevant documentation and payments to be in place, but in exceptional situations admission can be brought forward.
On the day
You will have received a booking confirmation letter which details what to bring on the day and staff will have been briefed to expect you. Furniture and other personal effects can be moved in prior to admission if agreed in advance. You will be welcomed into the home by the Manager and receive a comprehensive booklet on all aspects of home life. We understand that this can be a difficult time for both resident and family and our staff are trained to deal with any issues that might arise.
Six week review
Six weeks after admission a review is undertaken to confirm that all aspects of care are satisfactory. Individual care plans are discussed between the resident, their family and the home management team and any changes are agreed.